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Migration Overland Ltd.
Registered Office: 28 Burton
Street , Melton
Mowbray, Leics. LE13 1AF.
eg.No. 4655935 England .
Parties
and definitions.
The Operator - Migration Overland Ltd of 28 Burton Street , Melton
Mowbray, Leics. LE13 1AF. England which includes the operators agents,
it's servants or employees.
The Client . The person whose signature and details appear on the
Booking Form.
The Project . The Operator's expedition, trek or safari, for which
the Client has applied and been accepted for travel.
The Contract . -1) these Conditions of Contract, 2) the brochure
for the Project for which the Client has booked, 3) the application
booking form, all of which are hereby incorporated into and shall
constitute the entire contract made between the Operator and the
Client.
The Price. The price of the Project, including local payment current
at the time of booking.
Date of Departure . The date of commencement of the Project.
Force Majeure. Unusual and unforeseeable circumstances beyond the
control of the Operator, the consequences of which could not have
been avoided, even if all due care had been exercised.
A)Booking Conditions.
1) Brochure Description.
The contents of the brochure are based on
knowledge and information available to the Operator prior to publication
of the brochure and often months prior to the date of departure.
No changes will be made to the particulars contained in the brochure
relating to the Project unless they are also clearly communicated
to the Client before the Contract is made with the Client or, if
the changes are made after the Contract is made, only with the
agreement of the Client.
2) Deposit.
A deposit of 10% of the Price of the Project shall be
sent by the Client to the Operator with the completed Booking Form.
3)
Acceptance of Deposit.
The Contract between the Operator and the
Client will be final and binding on both parties with effect from
the date that notification of acceptance of the deposit has been
sent by the Operator to the Client. Notice of acceptance, or otherwise,
will be given to the Client within 10 days of receipt of the Client's
booking (but usually within 72 hours)
The operator reserves the
right for whatsoever reason to return the deposit to the Client
and refuse acceptance of the Client's application.
4) Balance of Payment.
The Client will pay the balance of the Price
not later than 70 days before the Departure Date. This payment
will be made to the same office and in the same currency as the original
deposit was made. The Operator shall not make any adjustment to
the price due to fluctuations in relative currency values.
5) Transfer
of Booking.
5.1 If, up to 70 days before departure, the Client wishes
to transfer from the Project he has booked, a transfer fee of 50%
of the original deposit is payable. Discretionary waiving of the
transfer fee will be considered by the Operator if the transfer
is to a higher priced Project departing no later than the original
Project booked.
5.2 If the Client wishes to transfer less than 70
days before departure, the Clients request cannot be accepted.
Conditions relating to cancellation of the Contract by the Client
apply (see paragraph 7 below).
5.3 However, where the Client is prevented
from proceeding with the Project, the Client may transfer the booking
to a person who satisfies all the conditions applicable to the
Project, having first given the Operator notice as soon as possible
of his intention. The Transferee will sign the Booking Form, and
pay the transfer fee as defined in this Clause. 5.1. The Client and
the Transferee shall then be jointly and severally liable to the
Operator for payment of the balance due under Clause 4 above and
for any additional costs arising from such transfer.
6) Failure to
Pay the Balance of Payment when Due.
If the balance of the monies
due from the Client to the Operator is not paid 70 days prior to
departure, the Operator will treat the Contract as cancelled by
the Client, and retain the deposit.
7) Cancellation or Alteration
of the Contract.
7.1 The Client acknowledges that payment for the
Project is an intrinsic part of the Project's income and contributes
to the overall cost of equipment, vehicles, running costs, staffing,
administration etc., and that the Operator will have incurred the
largest part of its costs before the actual date of departure.
Cancellation by the Client must be in writing.
7.2 If the cancellation
is made by the Client not less than 60 days before the Date of
Departure, the deposit only will be retained by the Operator.
7.3
If the cancellation is made by the Client less than 60 days before
the Date of Departure, the Operator will retain the deposit and
will only refund any balance of payment made if all places on the
Project are subsequently filled.
7.4 If the Operator alters significantly
any of the essential terms of the Contract, the Client shall be
entitled to decide between:-
withdrawing from the Contract
without penalty; or
accepting for no more than the
Price as contracted, a rider to the Contract specifying the alterations
made; or
accepting a substitute Project of equivalent
or higher quality where the Operator is able to offer the Client
such a substitute, or if of a lower quality, a refund of the difference
in price and, in any such instant, to receive a 5% discount of
the Price of the substitute Project accepted; or
to
be repaid as soon as possible all sums paid by the client under
the Contract.
7.5 If the Operator cancels the Project before the
agreed Date of Departure for whatever cause, other than the fault
of the Client, the Client shall be entitled to either:-
accept
a substitute Project of equivalent or higher quality where the
Operator is able to offer the Client a substitute, or is of a lower
quality, a refund of the difference in price, and, in any such
instant, to receive a 5% discount of the Price of the substitute
Project accepted; or
to be repaid as soon as possible
all sums paid by the Client under this Contract.
7.6 In all such
cases, the Client shall not be entitled to compensation where:-
cancellation
is on the grounds that the number of persons enrolled is less than
the minimum number required for the Project and the Client is informed
of the cancellation in writing as soon as possible and in any event
no later than 45 days prior to the departure; or
cancellation
is for reasons of Force Majeure.
7.7 The Operator shall determine
a minimum number, if any, required for the Project to take place
and shall notify the Client not less than 45 days prior to departure
that the minimum number have not enrolled and the Project is cancelled,
in which event the provisions of this clause shall apply.
7.8 After
the Departure Date, no refund for any unused portion or part of
the Project or services to be provided will be given. If the Client
of their own volition makes any alteration to, or departs from, any
portion or part of the Project, such alteration or departure will
be entirely at the Client's expense and liability and the Client
will forthwith communicate in writing the reasons for leaving to
the Project's Leader.
B)Operational Conditions.
1)Information concerning routes, schedules,
itinerary guidelines, amenities and modes of transport set out
in the Brochures and other written information supplied to the Client
are subject to alteration without prior notice. This information
constitutes an indication only of what each Project is planned
to accomplish and is not to constitute a contractual obligation on
the part of the Operator. The Client accepts that Force Majeure,
a sickness, mechanical breakdown, events emanating from political
disputes, entry or border difficulties, severe adverse weather conditions,
floods, quakes and other unpredictable or unforeseeable circumstances
may also have a consequential or material effect on the contents
and timings of the Project, including in particular the time of arrival
at the Project's destination.
2)The Client accepts that some changes,
delays or detours may arise as a result of changes or difficulties
in procurement of visas by the Client themselves or by any other
member of the Project.
3)Mode of Transport.
3.1 Where stated, for each Project, the Operator's
own expedition vehicle will be used. Where this is not stated,
use of locally arranged transport including jeeps, coaches, buses
or river craft are used as shown.
3.2 Where the Operator's own vehicle
is not used, the Client agrees that the obligation of the Operator
to the Client is to select normally competent, independent sub-contractors
to provide such transport and any other services related to the
Project and to exercise reasonable care in selecting such suppliers
to provide these services.
3.3 The Operator will use its best efforts
not to sub-contract for such transport except as notified but reserves
the right to do so in such circumstances as may be determined by
the Operator at its own discretion.
4)Contingencies
If for reasons beyond the Operator's control, the
Operator is obliged to utilise unplanned air or sea transport,
the Client will accept such other means of transport so as to enable
the Project to continue. The Operator will bear the first £150
of any additional expenditure arising out of or in connection with
the continuation of the Project. Should the additional expenditure
by the Operator exceed £150
per person, the Operator reserves the right to receive from the
Client a further payment, not exceeding £150, to help meet
any such additional expenditure beyond £150 per person. Any
further additional expenditure would be the responsibility of the
Operator.
5)In the event of a complaint and/or claim.
In regard to a complaint
or a claim, the Client agrees to the following procedure:
5.1 The
Client will ensure that at the earliest opportunity, any perceived
failure in the performance, or improper performance of the Contract,
whether by the Operator or its suppliers, is communicated to the
Operator's Project Leader. The Operator and the Client will then
make prompt efforts to resolve the complaint; and
5.2 The Client
agrees to give written details of any unresolved serious complaint
to the Project's Leader.
5.3 In the event of a claim for compensation,
the Client agrees that any such claim must be received by the Operator
within 30 days of the Projects completion date.
5.4The Client agrees
that these provisions are reasonable and that any failure by the
Client to comply with them will, at the Operator's discretion,
exclude any rights arising out of this Contract.
C)Extent and Financial
Limits of Liability.
1)The Operator shall be liable to the Client
for the proper performance of the obligations arising from the
Contract, irrespective of whether such obligations are to be performed
by the Operator or by other suppliers of services contracted by the
Operator. However, the Operator will not be liable if such failure
to perform is attributed neither to any fault of the Operator nor
to that of another supplier of services, because:
such
failure to perform is attributed to the Client; or
such
failure being attributable to a third party unconnected with the
provision of the services contracted for is either unforeseeable
or unavoidable; or
such failure is due to a case of Force
Majeure; or
such failure is due to an event which the
Operator or the supplier of services, even with due care, could
not have foreseen or forestalled.
In the cases referred to in sub-classes
C1.2, C1.3 and C1.4 above, the Operator will give prompt and appropriate
assistance to a Client in difficulty.
2)The Operator's maximum aggregate
liability under, arising from or in connection with this Contract
shall be limited to a reasonable sum and in no circumstances shall
be greater than the Price. However, nothing in this Contract shall
exclude, restrict or limit the Operator's liability for death or
personal injury resulting from the Operator's negligence nor affect
the Client's statutory rights.
3)3.1 Subject to Clause C2 above,
if any claim is made against the Operator by the Client pursuant
to sub-clause C1 above rising from the non-performance or improper
performance of services by the Operator or a supplier of services
other than the Operator, the Operator's maximum liability in respect
of such a claim shall be limited to the amount to which the Client
would be entitled to receive as damages from the Operator or such
other supplier of services under applicable law (including relevant
international conventions).
3.2 If any such claim as is set out
in sub-clause 3.1 above is made, the Operator reserves the right
to claim in place of the Client against the relevant supplier of
services. In these circumstances, the Client hereby agrees to assign
to the Operator all his rights against such supplier in respect
of the relevant claim and the Operator will be subrogated to these
rights.
D)Compliance with Legislation.
The Client will comply at their expense
and their liability with all legislation, visa requirements, immigration,
customs and foreign exchange regulations of the countries visited.
Should there be any failure to comply or any contravention by the
Client of such laws, requirements or regulations and subject to
the provisions of this Contract, the Operator shall have the right
to require the Client to leave the Project without recourse to refund
or other compensation.
E)Responsibility for Effecting Suitable Personal
Travel Insurance.
1)The Client will effect no later than the date
on which the balance payment is due and maintain sufficient and
appropriate cancellation, curtailment, medical expenses and third
party liability insurance in respect of the Client and dependant
relatives, and insurance to cover loss of, damage to, or theft of
the Client's baggage. The Project is a journey of a hazardous nature
and the Client shall be satisfied that such insurance fully covers
all personal requirements including medical expenses and repatriation
in the event of accident or illness and in no circumstances is this
insurance to be less than the minimum sum to be insured as stipulated
in the Brochure. The insurance policy and the receipt for premiums
paid thereunder will be produced to the Operator or the Project Leader
prior to departure. If circumstances give rise to a claim, the Client
will forthwith pursue his remedies under such policy(ies)
2)The Client
will also produce to the Operator prior to departure or on request
details of the name, address and telephone numbers of their next
of kin or persons to be notified in the event of an emergency.
3)On
an Overland Adventure, the Client's insurance cover should extend
for the planned duration of the Project and at least an additional
one day for each planned week, or part thereof, of the Project.
4)If
the Client obtains such insurance through the Operator, the Client
acknowledges that he is satisfied with the levels of insurance
that have been arranged for him on his behalf. The Client acknowledges
that the Price alone does not include the cost of any personal
travel insurance.
F)Acceptance of Risk.
The Client acknowledges that there is a significant
element of personal risk in participating in the Project. The Client
accepts and consents to the personal risks inherent in implementation
of this Contract, and accepts the limitations of the Operator's
liability set out herein as being reasonable. The Operator reserves
the right at any time to require the Client to produce a doctor's
certificate certifying that the Client is fit to participate in the
Project.
G)General Conditions.
1)The Operator will appoint the Project Leader(s),
who will represent the Operator, and the Client agrees to accept
the decisions of the Project Leader(s) who shall have absolute
discretion and authority to secure implementation of the Operator's
obligations under the Contract.
2)Waiver.
No person, save with the express permission in writing
of a company director of Migration Overland Ltd., has the authority
or is empowered to waive or vary any of the conditions.
3)Passport/Visas.
The Client acknowledges prior to Contract they
have been given general information on passport and visa requirements
for the Project and of the health formalities required for the
Project, and knows of no reason that would cause the Client to be
unable to comply with these requirements.
4)Appropriate Law and Courts
of Law.
This Contract shall be construed in accordance with English
law and the parties irrevocably submit to the exclusive jurisdiction
of the English Courts to settle any disputes which may arise out
of or in connection with the Contract.
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